Client Testimonials

My experience with your company has always been very good which is why I book through car trawler every time and recommend it to anyone else I know.

First class service, help and advice, no problems, good car trouble free no problems will use you again. Thank you

The value is fantastic that your company offered. The rental agent was brilliant, explained everything in full - no problems.
I have since booked another car through your site for another 3 weeks in Dubai.
Brilliant! Keep up the good work!

no problems with any part of the service provided.
thanks !!

The service was great and the car was very good also. I have recommended you to a friend (from Malta) who should be making a booking for Switzerland in the coming days :)
Best Regards
Trevor

Hi.
The car was from SIXT in Geneva and was very good.

We enjoy the service in Dubai by pick up and drop up in Abu Dhabi. All was o.k. and the staff were very friendly.

The check-in and check-out procedure at Salzburg airport was remarkably quick and easy. We were upgraded - at no extra cost - to a smart, new Mercedes C220, which was a joy to drive and had a very useful satnav system. All in all, we were very pleased with the service and would use you and Sixt again.

I wouldn't want you to change anything. The service is 100% excellent.
Many thanks.

The collection and return procedures were very quick. only complaint was that there was no car available in the group we booked. instead they "upgraded" us to a very large estate car which was both difficult to park and had higher petrol consumption.

I didn't understand the service fee for booking a car above the cost of the car itself, other wise the service was good and the car rental folks were very helpful.
Please ensure there are indeed non-smoking cars to rent!
Thanks,

The only problem we encountered was the flight was early and we were not aware of the procedure to collect the car. We were fortunate to have a native speaking family member who managed to get the matter sorted. We were however delighted with the system and impressed with the service. We would think seriously about using them again in September

I was very happy with the service I received.
Regards

I don't like having to pay for a full tank and bring the car back empty. Vitoria Car Hire insisted on this. Other companies I have used in the past have been happy with full to full, in which I pay for a full tank at the start then receive a refund if I return the car with a full tank. The problem is, I am unlikely to use the full tank in the time allocated. In this case I hired for 12 days and didn't need to top up. If I'd hired for a week I would have returned the car with the tank nearly half full. I wouldn't hire from Victoria Car Hire again for this reason

Was accidently taken by customer shuttle service to a more convenient branch than was listed in Cartrawler. Budget immediately transferred the rental agreement to that branch.

Good service from Hertz at Sofia airport, but it would be helpful if some company was prepared to give you a car in Sofia and take it back somewhere else e.g. Veliko Tarnovo. They should be able to provide someone to do the bus trip and the drive (perhaps for a fee) and not insist that the client wastes his time

Many thanks for the e-mail but I have waited until I got the invoice from Sixt for the hire.
We were very happy with the service and the car, a Ford Focus Estate, which was brand new and the staff at Geneva Airpoprt were friendly and helpful
We have absolutely no complaint and will be happy to go through you again in the future.
Once again many thanks for your service.
Regards

We have recommended you several times already! It was a very smooth transition from airplane to car to destination and we were impressed with the friendly service and top condition of rental vehicle. A great holiday for a great price - thank you!!

Dear Sirs,
I only used a quarter tank of fuel but I had to take the car back empty. In England you take the car back full, so you only pay for the fuel you have used.
With regards

Was a bit disapointed to find that the Car Hire company was not on the airport and we had a 20min drive in the rush hour in the opposite direction from where we wanted to go to collect the car. At the end of the hire we did get to drop the car off at the airport but we had to ask for this service. This also meant that we did not get sign off on the hire so if the car was damaged between us dropping off and the hire company collecting we could have been liable. A small chance I know but it does leave one feeling uncomfortable. That having been said the hire company were very efficient and polite and the car provided was of good quality.

Renting the car was not a problem everything went smoothly.
I do recommend that you check the cars more thoroughly in the future after 30 minutes of driving and over half way to my destination i realised that the rear suspension was broken and was making strange noises when cornering. This kind of problem should really be noticed before renting the car out to new customers. It did not cause any great problems however i did have to be careful whilst driving Apart from that a great service.
Many thanks