Client Testimonials

Excellent service - will definitely use you again.

C. Bell, (UK, January 2007)

No problems...Great service

Thanks

M. Oxenham, (UK, January 2007)

The rental went well, and I have no negative comments. We did upgrade at the time of rental to a convertible car, which was not an option offered on your web site at the time of the original booking.

A. Tyler, (USA, January 2007)

No problems either with the car a Peugeot 307 automatic, or the service which was swift at Napier airport (Europcar). Good experience.

D. Ives, (UK, December 2007)

My recent experience with Niza rent/car at the Malaga airport was very positive. The service by the personnel as well as the car were excellent. All I can say: To be recommended.

Thank you for your help and I wish you:Merry Christmas an a Happy New Year

J. Eippers, (Luxembourg, December 2007)

Very pleased with car and service. Both Lady at the reception when we got the key and the man we gave it back to when we returned the car were both very nice. Polite and pleasant.

Thank you

K. Walmsley, (UK, December 2007)

Absolutely marvellous service. Easy to book, easy to find at the airport and a very friendly and helpful service. Plus the cheapest car hire we have had.

Thank you we will definitely use you again.

R. Ashley, (UK, December 2007)

Very pleased with service provided by hire co. at East Midlands airport.

Thank you for your excellent service we will use you again, for sure.

K. Sullivan, (Spain, December 2007)

My fourth time to use you and delighted with service. A little disappointed with my initial reception at Dublin Airport where, when I was trying to explain to a lady at the desk the details of my booking, she, as a customer services representative, felt it professional to say to me that 'if I stopped talking, she would explain to me'. Not, in my opinion a very professional approach in dealing with a client \ customer, don't you think.... However, I did deal with an exceptionally professional young man thereafter and was very pleased with the overall service, the car, the return policy etc. I will be using you again for all my bookings on my trips to Ireland and look forward to doing business with you in the future.

Thank you.

Mrs C B McDermott & C. McDermott, (UK, December 2007)

A good all round service with very little time spent doing the necessary documentation. I will definitely use you again.

A R Marco, (Oman, December 2007)

The service I received was excellent. The staff were very pleasant and helpful.

S. Coll, (Ireland, December 2007)

Generally an excellent service. Staff were very friendly and obliging. Good value for money. Car Hire market, particularly when accessed by Internet, can be quite competitive. Personally, I always go with the lowest cost, which sometimes can be quite a saving. Some type of Loyalty Card or Repeat Business Card which offers an incentive for customer to return, for example, matching competitors rates, would be attractive and make customer likely to remain with one company.

P.D. Finnegan, (UK, November 2007)

We were very pleased with the service you provided, being able to pick up and drop of at the airport was superb, although if we had any comments to make it would be that your representative wasn't easy to find immediately. The car was in good condition and the price very competitive. We will have no hesitation in using your services next year when we visit, Thank you very much.

A & C Cruikshank, (UK, November 2007)

The service was excellent.

A. Solinas, (USA, November 2007)

Excellent service at Cork Airport branch. Well Done!

B. Scandrett, (UK, November 2007)

All worked very well. Good car and efficient service at airport.

Many thanks

J. Perkins, (UK, November 2007)

We were very satisfied with the service and the car itself. Staff were friendly and helpful.

Thank you

M. Lingard, (Canada, November 2007)

Good quality car - good service at the airport

D. Johnston, (UK, November 2007)

Thank you, all went very smoothly from the time of booking to returning the car. Will use / recommend you again

R. Jamieson, (UK, November 2007)

The vehicle and service was excellent - thank you.

R. Marshall, (UK, November 2007)

I was very impressed with the friendly, efficient service I received from the representative from Sixt at Vienna Airport. I ended up renting a new Peugeot Station Wagon and I was extremely happy with it. Thank you for your very good service and prices. I will be recommending you to my friends.

S. Miller, (Australia, October 2007)

Thanks to SixT for the excellent service

B. Laing Li, (China, October 2007)

Dear Sir,

I just returned last week from 10 days in Ireland. I had been planning this trip for quite awhile and visited many websites looking for good deals on car rentals. I am not sure how I came across Argus, but I am glad I did for several reasons:

1. The rental cost of the car was substantially less than what I had found on any other web site.
2. Your explanation of the terms of the contract were easy to read and understand.
3. Your costs included the CDW insurance.
4. And this one made me smile: when I arrived in Shannon and proceed to the Budget counter to pick up my car there was no one else in line. But at the Hertz counter there was a line of at least 20 people!!!

Seeing the line at the Hertz counter confirmed for me that people are getting ripped off by most of the travel websites.
I will ALWAYS use Argus now for my travel needs and will recommend it to everyone I know who travels!

Thank you,

Sue Mixson (USA, October 2006)

Dear Arguscarhire,

I wanted to just let you know how very pleased I was with the recent car hire that we had arranged with yourselves with Auto Jardim in Funchal, Madeira. We were provided with an excellent clean, low mileage diesel Corsa, less than 3 months old, which was a pleasure to drive. (My car at home is a very similar Astra diesel, so most all of the controls were identical). The service from Auto Jardim was excellent and courteous, they provided us with a first class guide book and maps of the island, free of charge, and even collected the vehicle from our hotel, at the end of the rental, at no extra fee. Your rates were very competitive and I will certainly look no further than Arguscarhire, should I require to hire a car in the future.

Very many thanks,

Roger Oldnall (UK, October 2006)

Hi Greg,

I just want to let you know that the car hire in Toulouse airport was very efficient and I was very satisfied. I think one of the most important points is that I didn't queue compared with Hertz and Europcar, where there was obviously not enough personnel. I'd say there is nothing worse than having to wait for ages after a long trip by plane. For me it was the first time to hire a car, so next time I think I'll try driving in Ireland on the left!
Thanks very much in advance.

Best regards,

Laetitia (China, September 2006)

Dear Sirs,

We write to confirm that we booked a Car for 11 days (5/09/2006 - 18/09/2006) from Alicante Airport and we would clarify the following. We would like to congratulate your operative at the deiselcar office outside the Airport, we did not get his name but he was more than helpful. (Arrived approx. 12.00pm 5/09) The whole transaction went very smoothly and we had no problems at all. We have been hiring cars for at least twice a year in different parts of the world, for the last 24 years and this is the first time we have had a First Class service without any "hiccups".

My wife is a Travel Agent and she has your details on file and we will certainly be using your company again. We will also inform all our friends and family of your Company.

Many Thanks,

Ian & Christine Cordery (UK, September 2006)

Hello,

I have just returned from my Argus Car Hire prize trip to Derrybawn House and wanted to thank you all again for choosing me as the winner of your competition. Derrybawn house and its surroundings are beautiful, we did some walking, visited powerscourt gardens and did some shopping in Dublin. We found Ireland to be a beautiful place and would like to visit again for much longer. Thanks again for a great prize.

Kim Coate (Ireland, August 2006)

Robbie

I'm sorted. Thank you very much for your efforts it's appreciated. This day and age we are all too quick to complain but very slow to appreciate so thanks again.

Dave Shelley (Ireland, May 2006)

Magda,

Many thanks for all your assistance during this process. I am very happy that we found a vehicle.

You are a credit to your company!

Thanks,

John Porter (UK, May 2006)

Thanks very much.

I think the service that you personally have provided to me has been top class - you are head and shoulders above your colleagues that I have spoken to in the past. Thanks for all your help.

James Scarlett (UK, May 2006)

Hello again Jennifer

First of all, thank you for helping me with my recent bookings.

Secondly. Everything was wonderful and efficient at Nice Airport. Budget certainly do you proud. I have no complaints whatsoever. I have had two bookings with you so far this year, with another one already booked for May 27th, and hopefully another one for my July/August trip to the south of France.

Thirdly. I would have no hesitation whatsoever recommending Argus Car Hire to anyone.

kind regards

Graham Roberts (UK, April 2006)

Thank you very much, Jennifer.

You have just won yourself a returning customer ;-)

Best regards

Karl Apsel (Ireland, April 2006)

Dear Orlaith,

Just a quick note to thank you for sorting out the overcharge by Scotties. You probably are aware that they have arranged a refund plus a goodwill gesture of one day's free hire at a future date if I ever return to NZ.

I would like to put on record that I am very pleased with the manner in which my complaint was dealt with by yourselves and Scotties and with the ease at which I was able to book the car in the first instance. I would be delighted to use your service at any future date that I may require car hire abroad and to recommend your service to anyone that I know who may require car hire when they are abroad.

Once again, thank you for everything.

Frank Fitzpatrick (Ireland, April 2006)

Beautiful! Marvelous! Awesome!

I just got my confirmation code # 1*0*2*9* for a Fiat Punto Auomatic or similar with Dollar rental.

Thank you for your hard work in finding me an automatic car – I very much appreciate it!!!

GOOD JOB!

Mark C. Brooks (USA, April 2006)

Thank you Kaisa.

I'll definitely recommand Argus car-hire to my friends.

Steven (UK, March 2006)

Mr Whelan

Thank you for getting back to me so quickly. Not only am I highly satisfied with your response but I am also extremely impressed with your standard of customer service and will certainly recommend your company for anyone looking to obtain excellent value for money and professional car hire. I will certainly be using your firm in the future.

Regards

Jeff Taylor (UK, March 2006)

Hi Robbie,

Thank you for your prompt reply and I am very grateful for your help in resolving this matter. I understand that circumstances beyond your control led to the problems with my reservation and commend you in your efforts to help me.
Again thank you

Regards

Brendan Canning (Ireland, March 2006)

Thank you for the car hire. Everything was in order, at Salzburg. The car was tremendous. We will definitely use your company, again, and also recommend to friends, and family.

Regards,

Steve Richards (UK, February 2006)

Dear Magda

Thank you very much indeed for your kind attention and promptness dealing with this booking.

I am very grateful to you for taking the time and care to finalising the booking. It is much appreciated, by all of us!

I hope you have a great rest of your weekend.

Many many thanks again

Sarah Cusack (USA, February 2006)

Received my reservation confirmation this morning for a car in Oxford, England. Thank you so much for making this a very easy process. I sent your information to a good friend who has now also reserved a car through you for a couple of weeks of touring England in May; he, too, was impressed with the service.

Steven Sutor (USA, February 2006)

I would like to commend your company following our recent holiday. We rented through you in the UK/Scotland, then in the Czech republic and again in Canada. On each occassion it was a very smoth process and I have recommended your service to a number of people as a result.

Thank you for your assistance.
Chris Coates (Australia, February 2006)

Dear Magda,

Thank you for all your help in re-arranging the our booking. Everything went very smoothly and I appreciate your help in this matter. A first class service.

Kind Regards
Roger Barnard (Portugal, February 2006)

I hired a car from you for a week in Cyprus. To be honest, after the first week
I was convinced that I would get a much cheaper deal locally for my remaining
five weeks. Although I scoured the area and responded to many 'very, very
special price' offers, I found none could better (or even come near) that
quoted by you. So I booked with yourselves.

Many thanks to all the staff.

John Barber (UK, December 2005)

I have just returned from my holiday and wish to compliment you on the car
hire. This was the best service I have ever received when hiring a car
abroad. The price was the best I could find on the internet, the car was
almost new and very clean, and I was not overcharged for a tank of fuel.

I will certainly recommend your services to family and friends and use
your service again

Happy New year

Bruce Logan (UK, December 2005)

Thanks so much ArgusCarHire.com, your customer service is excellent, it is a
pleasure to deal with your company - quick responses etc. Many thanks and kind
regards,

Sharon Fay (South Africa, December 2005)

Thank you so much!
I won't hesitate to use you again when I next need a car - it's great to find
people so helpful!
Regards

Alan Willoner (UK, December 2005)

I am pleased to see that when you deal with a professional organisation like your company that the level of service and honesty that is offered is beyond question.   This was truly highlighted to us last week when we got a phone call from your office to inform us that one of our clients had left some items in the rental vehicle.   The honesty of your employee who found the item has to be highly commended and it restores your belief in human nature.   May I extend my sincere thanks to the person who found the item and wish you and your staff a very Happy Christmas and prosperous New Year.    

Kind Regards

Michael Hegarty (Ireland, December 2005)

Hi,

We booked a car through your website today. I checked 5 other car rentals, AVIS, Budget, Hertz and two others I can't remember the name and without doubt yours was the easiest the fastest and the cheapest.

I could not get past the app form for AVIS - it kept saying that my flight number was invalid, its the correct flight number so that was very annoying. I would not bother with them again. Small things like that really do turn you off. I got none of that with the Argus site.

Thank you so much.
Tanya Myles (Ireland, August 2005)

Just wanted to compliment you on an excellent service!!

We hired a van from you over the weekend, to move house. I was seriously delayed in traffic when returning the van to your Santry office yesterday, and I arrived, stressed-out, 30 minutes after the office closing time....only to find the girl (who had been so polite when I collected the van on Friday) still sitting patiently with a smile on her face!! She was waiting for me to arrive back...she even told me to relax, everything was fine, no big deal!! (despite her having a lift waiting outside!!).

I simply didn't think this sort of customer service existed any more. Not many people would sit wasting their time on a sunny Sunday evening for a very very late customer. Unfortunately I was so stressed I didn't ask her name, but she really is a credit to your organisation.

Please pass on my thanks to her again.

Regards,
Joe Foy (Ireland, June 2005)

Ruth,

Thank you for responding and taking care of this so quickly. I have had a great experience with your company and will recommend you to anyone I know traveling in Ireland. I have received the voucher and printed it. Have a wonderful day and thank you so much again.

Bill Daniel (USA, May 2005)

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